There are no returns, onlyexchange/store credit. Store credit is received once I receive the item you no longer want. At that time, you can choose a new product and it will be sent to you. You are responsible for shipping. Please understand that if your item is less than the original item, that also remains store credit. If it is more than the original item, you are responsible for making up the difference. You have 7 days after the day you received your item to send it back and receive store credit.